SSJ is open for shopping 24 hours a day, 7 days a week, 365 days a year.
Our customer assistance hours of operation are listed below:
Monday-Friday from 9:00am - 5:00pm Pacific Standard Time.
Emails sent over the weekend will be answered on the following business day, in the order received.
*Email responses may be delayed during a Sale, due to a high volume of inquiries. We will respond within 24hours, on business days only.
WE WANT TO HEAR FROM YOU!
It is our priority to provide you with exceptional service you have come to expect from SSJ which is why your feedback is so important to us.
CUSTOMER CARE & GENERAL INQUIRIES
Monday - Friday
9:00 AM - 5:00 PM PST
SSJ is closed in observation of the following public holidays:
Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Years Eve, New Years Day.
* Please note that SSJ does not use your email for promotional purposes or disclose it to a third party.